Last updated: 18 February 2026
1. Introduction
This Privacy Policy explains how AH Auto Keys (“we”, “us”, “our”) collects, uses, stores, shares, and protects personal data when you interact with our website, contact us, make bookings, or use our services.
2. Data We Collect
We may collect the following personal data:
• Contact details (name, telephone number, email address)
• Vehicle details (make, model, key type)
• Location information provided when booking or requesting service
• Payment information (as required to process payment)
• Communications you send to us
3. How We Use Your Personal Data
We use your personal data to:
• Provide and manage bookings and services
• Communicate with you about appointments, quotes, and updates
• Process payments and invoices
• Comply with legal and regulatory obligations
• Improve our services and customer experience
4. Lawful Basis for Processing
We process personal data on the basis that it is:
• Necessary to perform a contract (booking and service provision)
• Necessary for our legitimate interests (service operation and improvement)
• With consent where required
5. Sharing Your Data
We will not sell or rent your personal data. We may share data with:
• Payment processors for billing purposes
• Law enforcement or regulatory bodies if required by law
• Third parties where you have expressly consented
6. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. However, no system is completely secure.
7. Data Retention
We will retain your personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Under UK data protection law and GDPR, you have rights including:
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restriction of processing
• Right to object to processing
• Right to data portability
To exercise these rights, contact us at the details below.
9. Cookies and Tracking
Our website may use cookies and similar technologies to enhance functionality and analyse usage. You can control cookie preferences through your browser settings.
10. Changes to this Policy
We may update this Privacy Policy. The latest version will be published on the website with the “Last updated” date.
Contact Information
Data Controller: AH Auto Keys
Email: info@ahautokeys.co.uk
Phone: 07513 664 346