Last updated: 18 February 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by AH Auto Keys (“we”, “us”, “our”), a mobile auto key and locksmith service operating in England and Wales. By using our services, booking work, requesting quotes, or engaging with us in any way, you agree to be bound by these Terms.
2. Services
We provide mobile automotive locksmith services, including vehicle entry, key cutting, key programming, and related services as described on our website (ahautokeys.co.uk). All services are provided at the prices agreed at the time of booking.
3. Bookings
Bookings can be made by telephone, email, or via our website. All bookings are subject to availability and acceptance by us. We reserve the right to refuse a booking at our discretion.
4. Quotes and Payment
Any quote provided is an estimate based on information available at that time. Final charges may vary if the scope of work changes. Payment is due on completion of the work unless otherwise agreed in writing. We accept payment by the methods specified at the time of booking.
5. Call-Outs and Attendance
We operate a mobile service and attend the location you provide. ETA times are estimates and may vary due to traffic, weather, or other factors outside our control. We will update you where possible.
6. Customer Responsibilities
You must provide accurate details of your vehicle, keys, and location. You must ensure you have authority to authorise work at the given location. We are not responsible for delays caused by inaccurate information.
7. Liability
We will perform services with reasonable care and skill. However, to the extent permitted by law, we limit our liability for loss or damage arising from our services. We are not liable for indirect, special, or consequential losses.
8. Complaints
If you have a complaint about our service, please contact us as soon as possible using the contact details below. We aim to resolve complaints promptly and fairly.
9. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to these Terms
We may update these Terms from time to time. The latest version will be published on our website.
Contact Information
Company: AH Auto Keys
Email: info@ahautokeys.co.uk (if different on website, replace accordingly)
Phone: 07513 664 346
Website: https://ahautokeys.co.uk/